Privacy Policy

Effective Date: 25/01/2024

At SnehVeda.in, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using SnehVeda.in, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or make a purchase from SnehVeda.in, we may collect the following information:

a. Information You Provide

  • Full Name
  • Shipping Address
  • Billing Address
  • Email Address
  • Phone Number
  • Order Details
  • Payment Information (processed securely by our payment partners; we do not store your complete payment details)

b. Information Collected Automatically

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Respond to your inquiries
  • Improve our website and customer experience
  • Detect and prevent fraud or unauthorized activities
  • Comply with legal obligations
  • Send promotional emails or offers (only where permitted). You may unsubscribe at any time.

3. Sharing Your Information

We may share your information only when necessary with trusted third parties, including:

  • Shopify Inc. (our e-commerce platform)
  • Payment Gateway Providers
  • Shipping and Logistics Partners
  • Email and Marketing Service Providers
  • Government or Legal Authorities when required by applicable law

We do not sell, rent, or trade your personal information to third parties.

4. Cookies

We use cookies and similar technologies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic and performance
  • Keep your shopping cart active
  • Enhance your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information.

While we strive to use commercially acceptable means to protect your data, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Request information regarding how your data is used

To exercise these rights, please contact us using the details below.

8. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or policies of those third-party websites.

9. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective immediately upon posting on this page. We encourage you to review this page periodically.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

SnehVeda

Website: https://snehveda.in

Email: support@snehveda.in