Refund Policy

At SnehVeda.in, we are committed to providing high-quality Ayurvedic products and a smooth shopping experience. If you experience an issue with your order, please review our Refund & Return Policy below.

Eligible Refund or Replacement

We offer a refund or replacement in the following cases:

Product received is damaged during transit.
Wrong product has been delivered.
Product received is defective or unusable.
Package appears tampered with at the time of delivery.

Reporting an Issue

To request a refund or replacement, please contact us within 7 days of delivery.

Email: support@snehveda.in (Replace with your actual support email if different.)

Please include:

Order ID
Clear photos and/or videos of the product and packaging
A brief description of the issue

Our support team will review your request and respond within 1–2 business days.

Refund Process

If your request is approved:

Refunds will be processed within 2–5 business days after approval.
The amount will be refunded to the original payment method, where possible. If that is not available, we may process the refund via bank transfer or UPI, as applicable.

The time taken for the amount to reflect in your account may vary depending on your bank or payment provider.

Return Policy

Due to the nature of our Ayurvedic products, we generally do not accept returns of opened or used products unless the item received is damaged, defective, or incorrect.

If a return is required, our support team will provide the necessary instructions.

Non-Refundable Situations

Refunds or replacements will not be provided in the following situations:

Change of mind after placing or receiving the order.
Incorrect use, misuse, or improper storage of the product.
Normal variations in color, texture, aroma, or appearance that occur naturally in herbal products.
Minor damage to the outer packaging that does not affect the product inside.
Requests made more than 7 days after delivery.
Products that have been significantly used or are not in their original condition.
Individual results or expectations regarding product performance may vary from person to person.

Order Cancellation

Orders may be cancelled before they are shipped.

To request a cancellation, please contact us as soon as possible at:

Email: support@snehveda.in

If the order has already been shipped, we may not be able to cancel it.

Once the order has been delivered, cancellation requests cannot be accepted.

Contact Us

If you have any questions regarding refunds, returns, cancellations, or your order, please contact us:

SnehVeda

Website: https://snehveda.in